Last updated: April 2, 2026
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and profile photo when you create an account via Apple Sign-In, Google Sign-In, or email/password.
- Transaction Information: Shipping address, purchase history, and payment details processed securely through Stripe. We do not store full credit card numbers on our servers.
- Usage Data: Device type, operating system, app interactions, pages viewed, and analytics data collected through Firebase Analytics.
- User Content: Photos and descriptions you upload for closet items, outfits, or product listings.
2. How We Use Your Information
- Provide, maintain, and improve the Service
- Process transactions and send related communications
- Personalise your experience (e.g., outfit recommendations)
- Communicate with you about updates, promotions, and support
- Monitor usage patterns and enforce our Terms of Service
- Detect, prevent, and address fraud or security issues
3. Data Sharing & Third Parties
We do not sell your personal information. We share data only with the following categories of third parties, strictly as needed to operate the Service:
- Payment Processor: Stripe, Inc. processes payments on our behalf. Their privacy policy is available at stripe.com/privacy.
- Cloud Infrastructure: Google Firebase (Firestore, Authentication, Hosting, Cloud Storage) hosts our backend services.
- Analytics: Firebase Analytics helps us understand how users interact with the Service.
- Merchants: When you place an order, the merchant receives the information necessary to fulfil it (name, shipping address).
4. Data Security
We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, secure authentication via Firebase Auth, and role-based access controls. Despite our efforts, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@mycloset.tech.
7. Children’s Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us at info@mycloset.tech.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers operate. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the Service and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: